Jewellery Repairs
Can you repair my jewellery?
Yes, but it depends…
We’d need to see the piece to determine whether it can be done and give you a price for the repair. We can do small jobs like soldering an open jump ring or larger ones like claw replacement and crack repairs.
Repairs we can do

A lot can be done onsite but we also have offsite specialists that we can send particularly tricky repairs to. We now have a laser welder and can repair delicate pieces. This is particularly useful if you have heat sensitive stones that are near a crack or break.
Missing stones
Stones can be sourced based on size, type and colour. We don’t cut or shape stones onsite but we do have specialists we can call on to supply a close match to any other stones remaining in the piece. They have various ages, colours and grades to choose from so the match will be close.
Size
Our fingers can change size over time – as we get older or gain or lose some weight. Sometimes we are offered rings or bracelets that don’t fit but we can resize these by either remove material to reduce ring sizes, or stretch them back out for a bit more room.
Rings with stones in need to be treated with care. In some cases, rings may have a bit of material added in. In almost all cases the repair is invisible. When we do a repair, we’ll often check the rest of the piece for similar points that may be close to failure as well.
We stock a wide range of chains which can be purchased separately if needed.
Rhodium Plating
White gold is often Rhodium Plated to give it a bright, white colour. This wears off over time and the ring starts to dull. We can clean and replate your rings, earrings and necklaces to bring back to a bright finish. This is not a service we can do in-house so would send it away to our longstanding supplier.
Sending us items
You can either drop your jewellery into the shop in person, or you can post it to us for evaluation. We post everything back as insured Special Delivery which will be included in the cost of the repair.
Note
In our experience, even simple seeming repairs can take longer to do than you’d expect. There are a lot of variables to take into consideration like metal type and origin, setting styles, the presence of stones close to the failed area. We’ll provide an estimate before we proceed and will not be offended if you decide that the piece’s value does not warrant the repair cost.
If it’s something we can’t repair in-house, we’ll let you know that we’ll have to send it away to a trusted specialist.